NHTSA Complaint #10910886 — 2014 SUBARU FORESTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10910886
Vehicle 2014 SUBARU FORESTER
Component ENGINE
Date of Incident
Date Filed
Mileage 34,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I WAS ON AN ON RAMP ONTO THE HIGHWAY WHEN THE COMPUTER IN THE CENTER OF THE DASH STARTED ALERTING THAT SEVERAL SYSTEMS NEEDED CHECK. ALL THE DASHBOARD INDICATORS WENT OFF AND THE VEHICLE LOST POWER EVEN WHEN I PRESSED THE GAS PEDAL. AFTER TURNING THE CAR OFF AND THEN BACK ON AGAIN IT WAS IDLING HARD AND IT SEVERAL WARNING LIGHTS REMAINED ON. THE CAR WAS TOWED UNDER WARRANTY TO THE NEAREST DEALERSHIP. UPON INVESTIGATION THE DEALER SAID THERE WAS A BAD COIL. AFTER REPLACING THE COIL THE VEHICLE STILL DIDN'T WORK. NOW THEY CLAIMED THERE WAS A BAD FUEL INJECTOR. AFTER REPLACING THAT THE CAR CONTINUED NOT TO WORK. THE PROBLEM THEY KEPT SEEING WAS A MISFIRE IN CYLINDER 4. THEY CHANGED O-RINGS, THEY CLEANED THE ENGINE, THEY EVEN ORDERED A NEW ENGINE AND REPLACED THE ENGINE AND IT STILL SUFFERS FROM THE MISFIRE. THE CAR HAS NOW BEEN IN THE SHOP FOR 34 DAYS AND THEY HAVE NO IDEA WHAT IS WRONG OR HOW TO FIX IT.

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