NHTSA Complaint #10910809 — 2009 GMC ACADIA

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AND THE VEHICLE WAS UNABLE TO BE DRIVEN OVER 40 MPH. THE STABILITY TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. IN ADDITION, WHILE DRIVING HIGHWAY SPEEDS, "ENGINE HOT" AND "A/C OFF" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS COASTED OVER TO THE SHOULDER OF THE ROAD AND TURNED OFF. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE AND WAS TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE DEALER REPLACED THE PART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INDICATED THAT THEY ALSO HAD CAMPAIGNS THAT NEEDED TO BE ADDRESSED. THE TIMING CHAIN NEEDED TO BE REPLACED, THERE WAS A LOSS OF POWER STEERING ASSIST, AND THE TRANSMISSION CUTLET LEAVE PLATE FAILED. THERE WERE NO RECALLS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.