NHTSA Complaint #10910778 — 2013 RAM 1500

UCONNECT UNIT WENT OUT, NO ERROR CODES IT WAS DEAD NO RADIO NO A/C CONTROLS. CHRYSLER REPLACED IT IN AUGUST 2016. WITHIN WEEKS ( SEPT. 17TH) I WAS ON I-59 HEADED OUT OF TOWN THE ENTIRE DASH WENT OUT, INSTRUMENTS RESET CAME BACK ON, 30 MINUTES LATER DASH WENT OUT AGAIN AND RESET, 20 MINUTES LATER DASH WENT OUT AGAIN. I TURNED AROUND AND HEADED BACK HOME IT WENT OUT 2 MORE TIMES. SPEED SEEMED TO NOT AFFECT IT AS I WAS AT DIFFERENT SPEEDS AND ALSO IN PARK WHEN IT WENT OUT. I HAVE OWNED THE VEHICLE FOR 3.5 YEARS AND NEVER HAD PROBLEMS UNTIL THE UCONNECT UNIT WENT OUT NOR DID THE A/C DRIP WATER ON MY FOOT AND GAS PEDAL WHICH IT HAS NOW BEEN DOING SINCE UCONNECT UNIT WAS REPAIRED NOW GAS PEDAL IS SLICK WITH WATER. I TOOK IT TO THE DEALERSHIP ON SEPT.19 AFTER CALLING CHRYSLER. DEALERSHIP FIRST SAID BCM WAS BAD WAITED TO SEE WHAT CHRYSLER WAS GOING TO DO. THEN I GET TOLD BY DEALERSHIP A WEEK LATER THAT IT IS INSTRUMENT CLUSTER. I TALKED TO CHRYSLER AND TOLD THEM MY CONCERN SOMETHING IS MAKING THE ELECTRICAL ACT UP AND DOING RESEARCH IT MAKES SENSE THAT IT COULD BE BCM SINCE BOTH UCONNECT AND INSTRUMENT PANEL ARE CONNECTED TO IT. I NOW SEE BY READING THIS SITE I AM NOT THE ONLY ONE WITH THIS DANGEROUS PROBLEM. CHRYSLER NEEDS TO FIND AND FIX THE PROBLEM. PARTS CHANGING I.E. THE UCONNECT UNIT AND NOW THE INSTRUMENT PANEL (AT MY EXPENSE), DOES NOT SOLVE THE PROBLEM AND NOW I AM LEERY ABOUT TRAVELING LONG DISTANCES BECAUSE NO ONE HAS 'FOUND' THE ISSUE CAUSING ALL THE ELECTRICAL PROBLEMS. WATER (CONDENSATION) DRIPPING ALL OVER MY GAS PEDAL IS DANGEROUS AND DEALERSHIP IS NOT CONCERNED, GAVE ME A LECTURE ON USING RECIRCULATE ON MY A/C (WHICH I DO). MY TRUCK ONLY HAS 23,000 MILES ON IT THERE SHOULD NOT BE ALL THESE ELECTRICAL PROBLEMS.