NHTSA Complaint #10910661 — 2015 FORD ESCAPE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10910661 |
| Vehicle | 2015 FORD ESCAPE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 46,554 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KS |
Consumer Description
POWER STEERING WENT OUT AT 46554 MILES. TOTAL COST OF REPAIR: $2019. FORD SERVICE DEPARTMENT EXPLAINED THAT THIS PART WAS "IN HIGH DEMAND" AND REPAIRS TOOK EIGHT DAYS TO COMPLETE. FIRST TIME POWER STEERING WENT OUT, CAR WAS STATIONARY, DRIVEN TO DESTINATION IN TOWN W/O POWER STEERING, RESTARTED AND POWER STEERING RESUMED. DEALERSHIP WAS NOTIFIED AND DECISION WAS MADE TO SEE IF IT HAPPENED AGAIN. SECOND TIME POWER STEERING WENT OUT, CAR WAS IN MOTION ON CITY STREET, DROVE TO DEALERSHIP WITHOUT POWER STEERING, HOOKED UP TO COMPUTER. BECAUSE THIS PART IS "IN HIGH DEMAND", DOES THIS SIGNAL TIME FOR A RECALL? I WOULD HOPE SO!
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