NHTSA Complaint #10910633 — 2007 BMW 328I

ELV ELECTRONIC STEERING LOCK FAULTY RED INDICATOR LAMP: ENGINE WILL NOT START IN JAN 2013 MY CAR (MILEAGE 128,575)WAS REPAIRED BY REEVES BMW IN TAMPA, FL FOR FAULTY STEERING LOCK (A112 CAS ELV FAULT AND A116 CAS CRITICAL STATUS). THEY REPLACED THE STEERING LOCK (STEERING COLUMN) AT COST OF $664.17 PARTS AND $547.88 LABOR = 1212.05 + TAXES. I DIDN'T REALIZE THERE WERE HUNDREDS OF SIMILAR COMPLAINTS ON THE INTERNET FOR THIS SAME ISSUE. NOW ITS 9/29/16 AND I HAVE THE SAME EXACT ISSUE WITH THE LAMP INDICATOR AND MY CAR WILL NOT START. STRANDED OVER 1 HOUR FROM MY HOME. BMW PARTS HAVE A WARRANTY OF 2 YEARS, SO THERE IS NOTHING THAT THE SERVICE DEPARTMENT WILL DO. I HAVE TO PAY FOR THE SAME REPAIR ALL OVER AGAIN, PLUS THE COST OF A TOW. HOW IS THIS ETHICAL OR EVEN SAFE? WITH ALL THE COMPLAINTS FOR THIS BMW ELV ISSUE, THERE SHOULD BE A RECALL BY BMW. THIS IS A SAFETY ISSUE AND SOMETHING SHOULD BE DONE TO HOLD BMW ACCOUNTABLE FOR THESE REPAIRS. OBVIOUSLY, THERE MUST BE A MATERIAL DEFECT AND/OR DESIGN FLAW WHERE THIS KEEPS HAPPENING TO HUNDREDS OF OWNERS AND ON MULTIPLE OCCASIONS.