NHTSA Complaint #10910613 — 2015 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10910613 |
| Vehicle | 2015 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 30,156 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
UPON HARD ACCELERATION, SUCH AS TRYING TO GET ON THE INTERSTATE HIGHWAY OR GOING UP A HILL WHILE PULLING A TRAILER, EXHAUST FUMES ARE GETTING INTO THE PASSENGER CABIN. YOU CAN SMELL AN ODOR SIMILAR TO SULFUR OR LIKE SOMEONE STRUCK A KITCHEN MATCH. THIS IS MOST NOTICEABLE WHEN THE FRONT AND REAR AC UNITS ARE RUNNING. I'VE TAKEN THE VEHICLE TO THE DEALERSHIP TWICE AND THE TSB REPAIRS HAVE BEEN DONE ON THE VEHICLE BUT THE FUMES ARE STILL GETTING INTO THE CABIN. THE LAST TIME I HAD IT IN TO THE DEALER, I HAD ONE OF THE MECHANICS RIDE WITH ME WHILE I GOT ON THE INTERSTATE. HE NEVER WOULD SAY THAT HE SMELLED THE ODOR OF THE EXHAUST BUT IF I COULD SMELL IT, HE CERTAINLY COULD HAVE AS WELL. THE ODOR IS OFFENSIVE AND BOTHERSOME BUT THE CARBON MONOXIDE THAT IT CONTAINS IS POISONOUS. I'VE LOOKED ONLINE AND THERE ARE MANY POST TO VARIOUS WEBSITES POSTED BY OWNERS THAT HAVE THE SAME PROBLEM. FORD SHOULD BE MADE TO CORRECT THIS PROBLEM.
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