NHTSA Complaint #10910551 — 2013 HYUNDAI GENESIS STRUCTURE:BODY

Complaint Details

ODI Number	10910551
Vehicle	2013 HYUNDAI GENESIS
Component	STRUCTURE:BODY
Date of Incident	February 1, 2014
Date Filed	September 29, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	6
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

WE HAVE A NEW HYUNDAI GENESIS WHICH HAS A FACTORY DEFECT CAUSING A WATER LEAK AND RESULTING IN MOLD ISSUES. OUR FAMILY OF 6 HAS HAD MANY HEALTH RELATED ISSUES SINCE OWNING THIS CAR AND MOLD TESTING HAS SHOWN TOXIC MOLD. THIS HAS BEEN AN UNKNOWN ISSUE WITH THE VEHICLE SINCE PURCHASED NEW IN FEBRUARY 2014 AND DISCOVERED IN APRIL 2016. IT AFFECTS THE TRUNK AND BACK SEAT. WE ARE LOOKING FOR RESOLUTION FROM THE MANUFACTURER WHO HAS BEEN ENTIRELY UNRESPONSIVE. A VIDEO AND PICTURES OF THE MOLD IS ONLINE ON YOUTUBE AT THE LINK PROVIDED BELOW. ANY RECOMMENDATION WOULD BE GREATLY APPRECIATED. HTTPS://WWW.YOUTUBE.COM/CHANNEL/UCYEQJLOKKYTEGL_RDBQO7WG

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