NHTSA Complaint #11193848 — 2013 HYUNDAI GENESIS

MY DAUGHTER GOT HIT BY 2 CARS AND ONLY THE HEADREST POPPED OPENED BUT NO AIRBAGS WENT OFF. A CAR HIT THE CAR BEHIND HER, SHE WAS A COMPLETE STOP, THE CAR THAT HIT THE CAR BEHIND HER THEN HIT HER ON THE PASSENGER SIDE (ALMOST LIKE A T-BONE). SHE NOW HAS A LOT OF SHOULDER, NECK AND SPINE ISSUES FROM GETTING SLAMMED INTO THE DRIVERS DOOR. IF THE SIDE AIRBAG WOULD HAVE GONE OFF, SHE WOULD NOT BE IN SO MUCH PAIN FROM GETTING HIT FROM BEHIND AND 2 SECONDS LATER GOT HIT FROM THE SIDE. I SEE LOTS OF ISSUES ON THE COUPE BUT NOT ON THE SEDAN MODELS & I FEEL THAT OTHERS SHOULD KNOW THIS TOO. ALSO, COLORADO POLICE FORGOT TO PUT PASSENGER IN HER CAR ON THE REPORT AND THEY REFUSE TO FIX IT. HER PASSENGER TOOK THE HIT ON PASSENGER DOOR AND THEY HAD TO PULL THE OTHER CAR OUT OF MY DAUGHTERS CAR. WE ARE VERY CONCERNED ON THE FRAME DAMAGE, BUT THE COLLISION REPAIR SAID "DON'T WORRY ABOUT IT, IT WILL BE FIND IF HIT AGAIN, HER AIRBAGS DID NOT GO OFF EITHER. THE DAMAGE WAS JUST OVER $11K AND INSURANCE VALUED CAR AT $17K WITH NO PROOF ON HOW THEY CAME UP WITH NOT TOTALING THE CAR. SHE IS PARANOID TO DRIVE IT NOW, CUZ WE DON'T KNOW IF THE AIRBAGS WILL GO OFF. COLLISION COMPANY REFUSED TO CHECK THE SENSORS, STATING "WE SHOULD HAVE HAD THEM CHECKED BEFORE WE BOUGHT THE CAR". WHAT? SO I AM NOT SURE HOW THEY CAN SAY IF SAFE TO PICK THE CAR UP AND OKAY TO DRIVE. ALSO, STATE FAM WAS NOT VERY HELPFUL AT ALL.