NHTSA Complaint #10910513 — 2015 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10910513 |
| Vehicle | 2015 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
2015 FORD EXPLORER -- SMELLING EXHAUST ODORS INSIDE THE CAR WHEN ACCELERATING OVER 3,000RPM, USUALLY WHEN MERGING THRU INTERSTATE HIGHWAYS OR EXPRESSWAYS, DRIVING OVER 75MPH OR GOING UPHILL. IT HAPPENS WITH THE A/C MODE IN "RECIRCULATION" OR NOT. I BOUGHT THE CAR BRAND NEW ON JULY 2014. I REPORTED THE ISSUE AT LEAST FOUR (4) TO SIX (6) WITH THE DEALERSHIP'S SERVICE DEPARTMENT, AND THEY ATTEMPTED WITH THE HELP OF FORD ENGINEERS TO FIX IT WITH INSTRUCTIONS FROM TSB 14-0130 BUT IT DOESN'T SEEM TO HELP. ON TWO (2) SEPARATE OCCASIONS, THEY HAD TO GIVE ME A RENTAL CAR FOR TWO (2) WEEKS BECAUSE THEY WERE TROUBLESHOOTING AND ATTEMPTING TO FIX IT. I HAVE ALSO ATTACHED A LETTER FROM THE DEALERSHIP STATING THEIR INTEREST IN PURCHASING THE CAR BUT I DON'T KNOW IF IT HAS SOMETHING TO DO WITH THE DEFECTS BUT I FIND IT VERY INTERESTING.
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