NHTSA Complaint #10910507 — 2011 FORD FIESTA

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10910507
Vehicle	2011 FORD FIESTA
Component	FUEL/PROPULSION SYSTEM
Date of Incident	August 5, 2016
Date Filed	September 29, 2016
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

MY VEHICLE HAS AROUND 40K MILES AND THE THROTTLE BODY HAS GIVEN OUT AND REQUIRES REPLACEMENT. THIS PART HAS BROKEN ON SO MANY FORD VEHICLES THAT THE DEALER STATES IT IS ON BACK ORDER FOR 3 MONTHS. WE HAVE NO ESTIMATED TIME OF AVAILABILITY FOR THIS PART, YET THIS PROBLEM IS NOT COVERED BY A RECALL OR CUSTOMER SATISFACTION PROGRAM (CSP) FOR THIS PARTICULAR MODEL, HOWEVER IT IS COVERED BY A CSP FOR OTHER FORD VEHICLES. SYMPTOMS: DRIVING ON A CITY HIGHWAY AND VEHICLE LOOSES POWER AND STALLS OUT.

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