NHTSA Complaint #10910168 — 2010 CADILLAC SRX

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WATER LEAKED INTO THE VEHICLE FROM THE MOON ROOF. IT WAS LATER DISCOVERED THAT THE TUBES/DRAIN HOSE FAILED AND CAUSED AN ELECTRICAL SHORT. IN ADDITION, THE LIFTGATE FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER AND INDEPENDENT MECHANIC FOR FURTHER INSPECTION AND DIAGNOSIS. THE CONTACT WAS NOT NOTIFIED OF THE MANUFACTURER'S SERVICE CAMPAIGN (14225) FROM JANUARY 4, 2015 REGARDING THE SUN ROOF DRAIN HOSE LEAK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THEY MAY BE ABLE TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.