NHTSA Complaint #10910099 — 2014 DODGE CHARGER

I HAVE BEEN WORKING WITH FCA SINCE 8/31/16, SO FOR 28 DAYS NOW, THAT I HAVE BEEN WITHOUT POWER STEERING. I FILED MY FIRST COMPLAINT ON, OR AROUND 9/12/16. I EXPERIENCED THE EXACT SAME SYMPTOMS AS STATED IN NHTSA PE14022 WHILE DRIVING DOWN THE HIGHWAY AT APPORXIMATELY 65MPH. EVERY WARNING LIGHT WENT OFF FLASHING, SERVICE TRANSMISSION MESSAGE, SERVICE POWER STEERING , AND TACH, AND SPEEDO WOULD DROP TO ZERO , AND I WOULD LOSE ENGINE POWER, AND POWER STEERING. I CAPTURED THE INCIDENT ON VIDEO, AND PROVIDED THE VIDEO TO NHTSA, I WILL AGAIN PROVIDE A LINK FOR THE VIDEO HERE : HTTPS://YOUTU.BE/E96HVQPEP10 . IN DEALING WITH FCA LLC, THEY REFUSE TO REPLACE THE ELECTRIC HYDRAULIC POWER STEERING PUMP THAT WAS FRIED FROM THIS INCIDENT OCCURING. FCA IS SAYING THAT IT WAS THE "2 YEAR OLD MOPAR BATTERY" THAT CAUSED THE INCIDENT, AND REFUSE TO REPLACE THE EHPS PUMP THAT WORKED PERFECTLY FINE BEFORE THIS OCCURED. I REPLACED THE ALTERNATOR PER NHTSA RECALL NO. 14V-634 A GREAT DEAL OF TIME PRIOR TO THIS INCIDENT OCCURING. FCA IS TRYING TO CIRCUMVENT HAVING TO REPLACE THE PUMP BY CHANGING THE ORIGIN OF THE MEANS TO THE BATTERY, INSTEAD OF THE ALTERNATOR. I HAVE BEEN EXTREMELY FRUSTRATED WITH HOW FCA REFUSES TO ACKNOWLEDGE ALL OF THE PROOF GIVEN TO THEM. I AM NOT ALONE IN THIS, THERE HAD BEEN MANY COMPLAINTS FILED WITH SIMILAR RESULTS AS MINE IN DEALING WITH FCA. IT'S TIME FOR NHTSA TO DO SOMETHING TO REMEDY THIS ISSUE WITH FCA. FCA OFFERED TO REPLACE THE $1400 EHPS PUMP IF I PAY A $500 CO-PAY, I REFUSE TO ACCEPT THIS OFFER BASED ON THE PRINCIPLE OF THE MATTER. THE TRUE ORIGIN OF ALL OF THE ISSUE'S I'M CURRENTLY HAVING, IS FROM THE ORIGINAL ALTERNATOR THAT WAS IN THE CAR FOR A YEAR AND A HALF INITIALLY, AND DURING THAT TIME IT WAS IMPROPERLY CHARGING THE BATTERY THAT POSSIBLY CAUSED THE BATTERY TO ULTIMATELY FAIL ON 8/31/16. PLEASE SEE ATTACHED FILES. FAILURE MILEAGE 81332