NHTSA Complaint #10909772 — 2016 CHEVROLET SILVERADO 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10909772
Vehicle	2016 CHEVROLET SILVERADO 3500
Component	STEERING
Date of Incident	September 15, 2016
Date Filed	September 26, 2016
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

NEW TRUCK HAD LOSE STEERING WHEN I TOOK DELIVERY, REQUIRING OVER CORRECTION. WITH JUST 4529 IN MILEAGE ON IT I TOOK IT BACK TO MY DEALER. WAS TOLD THEY ALREADY HAD MADE REPAIRS TO FOUR OTHER TRUCKS WITH THE SAME ISSUE. THEY REPLACED THE HYDRAULIC RECIRCULATING BALL STEERING GEAR. STEERING GEAR ADJUSTER WAY TOO FAR OUT, LEAKING AT SHAFT SEALS. REPLACED GEAR AND THE NEW ONE WAS BAD AS WELL, WITH STEERING STICKING AND THEN SLIPPING. REPLACED WITH SECOND NEW GEAR AND VEHICLE CHECKED OUT AND WAS RETURNED TO ME. THIS IS A MAJOR SAFETY ISSUE IN MY OPINION FOR A TRUCK DESIGNED TO TOW HEAVY VEHICLES.

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