NHTSA Complaint #10909607 — 2008 NISSAN VERSA

REGARDING RECALL: NHTSA 15V-573 FOR FRONT COIL SPRINGS. I RECEIVED NOTICE THAT MY VEHICLE IS COVERED UNDER THIS RECALL FOR FRONT COIL SPRINGS. HOWEVER, PRIOR TO THE RECALL GOING INTO EFFECT, I HAD ALREADY HAD MY COIL SPRINGS REPLACED ON THIS VEHICLE DUE TO THEM CRACKING. I HAVE CONTACTED NISSAN FOR REIMBURSEMENT OF THE COST OF THE WORK I ALREADY PAID FOR TO REPLACE THE SPRINGS. TOTAL COST TO ME WAS $635.68 FROM MY LOCAL MECHANIC, BRUCES AUTOMOTIVE IN EAST AURORA, NY. I SUBMITTED A STATEMENT FROM BRUCES THAT INDICATES THE COIL SPRINGS WERE REPLACED AND PAID FOR BY ME (ATTACHED). I SUBMITTED THIS INFORMATION TO NISSAN, THEY INFORMED ME THAT I NEED TO TAKE MY VEHICLE TO A NISSAN DEALER TO HAVE THEM REPLACE THE COIL SPRINGS. WHEN I TOLD THEM THAT THIS DOES NOT MAKE ANY SENSE BECAUSE THE ORIGINAL FACTOR SPRINGS HAVE ALREADY BEEN REPLACED AND THAT NISSAN IS NO LONGER RESPONSIBLE FOR THE SPRINGS IN MY VERSA, THEY TOLD ME I NEEDED TO DO IT ANYWAY. TO ME, THIS IS A WASTE OF MY TIME. I SIMPLY WANT THEM TO REIMBURSE ME THE $635 I ALREADY SPENT PRIOR TO THE RECALL TO HAVE THE SPRINGS REPLACED. IF THE SPRINGS IN MY CAR BRAKE AGAIN, THIS IS MY RESPONSIBILITY, NOT NISSAN. I ONLY WANT TO GET REIMBURSED THE MONEY I ALREADY SPENT.