NHTSA Complaint #10909511 — 2016 SUBARU OUTBACK

SERVICE BRAKES issue reported to NHTSA

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Crash 3 Injuries

Complaint Details

ODI Number 10909511
Vehicle 2016 SUBARU OUTBACK
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 3
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I EXITED THE EXPRESSWAY. I WAS APPROACHING A RED LIGHT. THIS WAS WHERE I USUALLY MAKE A RIGHT TO GO HOME. OBVIOUSLY I WAS TRYING TO SLOW DOWN THE CAR, AND I STEPPED ON THE BRAKE. AND THE CAR DID NOT SLOW DOWN. I CONTINUED PUMPING THE BRAKES BUT THE BRAKES WOULD NOT WORK. MY WIFE WAS IN THE PASSENGER SEAT, AND MY MOTHER-IN-LAW WAS RIDING IN THE BACK SEAT. AS THE BRAKES FAILED, I CONTINUED ATTEMPTING TO SLOW THE CAR. ULTIMATELY, WE WERE INVOLVED IN A TWO-CAR COLLISION IN WHICH THE PASSENGER SIDE WHEEL-WELL OF MY CAR WAS CRUSHED. MY WIFE, MY MOTHER-IN LAW, AND I SUFFERED SEVERE INJURIES. MY WIFE SUFFERED FRACTURED RIBS, A FRACTURED STERNUM, A FRACTURED PELVIS, AND HER ANKLE WAS CRUSHED. MY MOTHER-IN LAW SUFFERED FRACTURED RIBS AND A CONCUSSION. I SUFFERED FRACTURED RIBS, AND THE TRAUMA HAS LED TO A FLAIR UP OF MY PREEXISTING MEDICAL CONDITIONS. FOLLOWING THE ACCIDENT, WE WERE RUSHED BY EMS TO THE HOSPITAL WHERE WE RECEIVED TREATMENT FOR OUR INJURIES. WHILE MY MOTHER-IN LAW AND I WERE RELEASED FROM THE HOSPITAL NEXT DAY, MY WIFE CONTINUES TO RECEIVE TREATMENT AT THE HOSPITAL. SHE HAD ON HER ANKLE EXTENSIVE RECONSTRUCTIVE SURGERY THAT REQUIRED THREE METAL PLATES TO HOLD HER BONES TOGETHER WHILE THEY HEAL. SHE WILL SOON BEGIN REHABILITATION, LEARNING TO WALK AGAIN. MY WIFE'S RECOVERY IS EXPECTED TO TAKE MANY MONTHS. SHORTLY AFTER BUYING THE CAR, IT WAS RECALLED DUE TO ISSUES WITH THE CAR'S STEERING COLUMN. RECENTLY, MANY MORE OF THE SAME CAR HAVE BEEN RECALLED DUE TO ISSUES WITH THE CAR'S BRAKE CALIPERS. I BELIEVE MY CAR MAY HAVE EXPERIENCED THESE BRAKE ISSUES TOO. I WOULD APPRECIATE AN INVESTIGATION INTO THE BRAKES OF 2016 SUBARU OUTBACKS. THANK YOU. *TR

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