NHTSA Complaint #10908559 — 2007 JEEP LIBERTY

TOOK VEHICLE IN FOR N46 RECALL. THEY STATED THAT THERE WAS LEVEL 5 CORROSION, CANNOT COMPLETE THE RECALL. AFTER REVIEWING THE INFORMATION AND REVIEWING CHRYSLERS DETAILED WORK INSTRUCTIONS FOR THE FIX WITH PICTURES OF THE VARIOUS LEVELS OF CORROSION (SEE PAGE 8 IN RCRIT-13V252), THINGS DIDN'T MAKE MUCH SENSE. I CALLED THE DEALER BACK AND THEY STATED THE THREADS NOT THE FRAME HAD LEVEL 5 CORROSION. FURTHER IN ON PAGE 10-11 IT TALKS ABOUT REPLACING THESE STUDS IF THEY ARE CORRODED. THEY OFFERED NO REMEDY FOR THE SITUATION OR CORRECTION NEEDED TO PREPARE THE THREADED STUD, THEIR INSTRUCTIONS SAY TO REPLACE ANYWAY. I'M LEFT WITH AN UNSAFE VEHICLE TO TRANSPORT MY FAMILY IN. ATTACHED ARE THEIR DETAILED INSTRUCTIONS AS WELL AS A PICTURE OF THE AREA IN QUESTION.