NHTSA Complaint #10908476 — 2013 FORD EDGE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10908476
Vehicle 2013 FORD EDGE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

MY DRIVERS SIDE DOOR WHEN I SHUT IT, THE DOOR AJAR LIGHT STAYS ON ALONG WITH THE DOME LIGHTS. IT ONLY TOOK A FEW TIMES RE SHUTTING THE DOOR TO MAKE THIS GO AWAY. HOWEVER, JUST RECENTLY IT HAS BEEN STAYING ON LONGER AND HARDER TO GET TO GO OFF. IT HAS ALSO BEEN COMING ON WHEN DRIVING AND I HAVE TO PULLOVER TO TRY TO GET THIS TO TURN OFF. I CANNOT LOCK THE DOORS WHEN THIS HAPPENS CAUSING A VERY UNSAFE TRAVEL ALONG WITH THE LIGHTS STAYING ON. IF I HAD KIDS IN MY VEHICLE I WOULD FEEL THEY COULD OPEN THE DOORS DUE TO THIS FAILURE AND FALL OUT. WHEN DRIVING AND THIS HAPPENS THE LIGHT COMES ON AND CAUSES A GLARE AND COULD CAUSE AN ACCIDENT! EVEN AFTER FORD DOES THEIR "CLEANING" TO THE DOOR IT STILL HAPPENS AFTER A COUPLE MONTHS. THE DOOR LATCH AND COMPONENTS HAVE TO BE REPLACED COMPLETELY TO HAVE THIS FIXED.

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