NHTSA Complaint #10908413 — 2009 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10908413
Vehicle 2009 DODGE GRAND CARAVAN
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 104,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

INSTRUMENTAL CLUSTER LIGHTS TURN ON, ALL DIAL INDICATORS GO TO 0, WIPERS TURN TWICE, OUTSIDE LIGHTS TURN ON AND THEN OFF, AND WARNING BEEPS INSIDE. CAN REPEAT DIFFERENT FREQUENCY TIME, BUT USUALLY EVERY FEW SECONDS. SOME WARNING LIGHTS REMAIN ON, ESPECIALLY BRAKE WARNINGS AND AIRBAG. 2 DEALERS REVIEWED AND RECOGNIZED ISSUE BUT STATED DID NOT KNOW WHAT TO DO. RARELY, AFTER START-UP ONLY BRAKE LIGHT AND AIRBAG WARNINGS STAY ON AND NO OTHER LIGHT ISSUE. FIRST DEALER REPLACED INSTRUMENT CLUSTER AND IMPROVED BY NO LEFT DIAL ISSUE, BUT WARNING LIGHTS STILL OCCUR. ALL WARNING LIGHTS, CENTER DIAL, AND RIGHT DIAL, LIGHTS, AND WIPER ISSUES STILL OCCUR. DEALER CHECKED AND NOTED PROGRAMMING ISSUE BUT INFORMED NOTHING CAN DO. NOW OCCURS MORE OFTEN. ALL BRAKE WARNING LIGHTS NOW ALWAYS SHOW AFTER BEGINNING TO DRIVE. THEN ALL OTHER WARNING LIGHTS, AND SO ON, BEGIN AS NOTED. RECORDED AND ATTACHED. FREQUENCY HAS INCREASED. IF I TURN OUTSIDE LIGHTS ON, LIGHTS WILL NOT TURN OFF WHEN ISSUE OCCURS BUT TURN SIGNAL STILL STOPS WHEN I HAVE THEM ON. OTHER DRIVERS THEN DO NOT KNOW IF I AM TURNING. AIRBAG, BRAKE, FUEL LIGHTS, WIPERS, AND OUTSIDE LIGHTS WORRY ME SINCE EVERYTHING SHOWS WARNING OR STOPS WHILE DRIVING, AS FREQUENT AS EVERY FEW SECONDS DURING ENTIRE DRIVE. IS ONE OF THE ISSUES REAL OR ARE THEY ALL PRETEND DUE TO THE VEHICLE ISSUE? OCCURS ALL SPEEDS, TEMPERATURES, AND SO ON.

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