NHTSA Complaint #10908329 — 2014 NISSAN ROGUE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10908329
Vehicle	2014 NISSAN ROGUE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	September 20, 2016
Date Filed	September 20, 2016
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

VEHICLE HAS A RECALL FOR THE FUEL PUMP. VEHICLE HAS BEEN IDLING ROUGH FOR OVER 18 MONTHS. I CONTACTED 3 NISSAN DEALERS ABOUT THE RECALL. DEALER 1: I DON'T HAVE ANY CONFIDENCE IN THEIR SERVICE DEPT THAT THEY WOULD DO THE REPAIRS THAT THEY SAY THEY WOULD DO. DEALER 2: DIDN'T THINK THEY WOULD BE ABLE TO GET A NEW FUEL PUMP. THEY SUGGESTED TURNING OFF THE AIR CONDITIONER TO "FIX" THE ROUGH IDLING. DEALER 3: SAID IT WOULD TAKE 2 TO 6 WEEKS (THE END OF OCTOBER) TO GET A FUEL PUMP. IN THE RECALL NOTICE FROM NISSAN THEY SAID THE FUELD PUMP WOULD BE AVAILABLE IN AUGUST 2016. THE VEHICLE STILL HAS A ROUGH IDLE AND IT IDLES VERY ERRATICALLY AT TIMES. IT DOESN'T MAKE ANY DIFFERENCE IF THE AIR CONDITIONER IS ON OR OFF. I NEED HELP GETTING NISSAN TO REPLACE THE FUEL PUMP ON MY VEHICLE.

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