NHTSA Complaint #11490236 — 2014 NISSAN ROGUE

This issue is with my 2014 Nissan Rogue that fell under the manufacturer issued recall R21B9 (NHTSA Recall 22V-024). I understand that Nissan has now claimed that this recall has been resolved, but their resolution has NOT fixed the damage done to my car due to the recall. The R21B9 recall states ... "In affected vehicles, if water and salt collect in the driver's side foot well, it may wick up the dash side harness tape and enter the connector. If this occurs, the dash side harness connector may corrode. If the connector becomes corroded, electrical current may continue to flow between the connector terminals, potentially causing issues such as driver's power window or power seat inoperative, All-Wheel Drive (AWD) warning light ON, battery discharge, and/or thermal damage to the connector. In rare cases, the corrosion could potentially lead to a fire, which may increase risk of injury." I brought my 2014 Nissan Rogue to a Nissan service center in April of '22 when I started smelling natural gas coming from my car. The service center diagnosed and confirmed that this natural gas smell was due to recall R21B9. The Nissan service center returned my car to me in October of '22 after the recall resolution was completed, however, my car is still smelling of natural gas, and I cannot continue to drive this car with my family breathing in this toxic odor smell. The Nissan service center returned my car and said the issue was "fixed" and there was nothing else they could do to my car to help with the smell. They did confirm that my car still smelled of natural gas. I opened a case through Nissan corporate and they referred me back to the Nissan service center. I got the car interior detailed and the engine cleaned; but it is still has a toxic odor smell. Nissan may have fixed the mechanical issue related to the recall, but the natural gas / toxic odor smell remains, and this is a health risk to me and my family. Again, Nissan confirmed this issue came from their recall.