NHTSA Complaint #10908326 — 2013 ACURA TL

APPEARS TO BE TRANSMISSION RELATED PROBLEM. I CURRENTLY HAVE APPROXIMATELY 47,XXX MILES ON MY VEHICLE WHICH I HAD PURCHASED BRAND NEW. I'VE TAKEN MY VEHICLE INTO THE DEALER MULTIPLE TIMES FOR THE SAME CONCERN BUT THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM. THE FIRST COUPLE OF TIMES I TOOK THE VEHICLE IN, I WAS ADVISED THERE'S NOTHING WRONG WITH THE VEHICLE. I TOOK IT IN AGAIN AND ACURA STATED THE COMPUTER NEEDS TO BE UPDATED. ONCE THEY UPDATED THE COMPUTER IT STILL DID NOT FIX THE PROBLEM. THEN ACURA STATED IT WAS A TORQUE CONVERTER AND THEY REPLACED IT WITH A NEW ONE. INSTEAD OF FIXING THE PROBLEM, MY VEHICLE HAVE GOTTEN WORST DUE TO THE WHOLE CAR VIBRATING WHEN THE A/C IS ON. THE PROBLEM STILL EXIST, VEHICLE HESITATES AND CLUNKING NOISE AND VIBRATION COMES FROM THE ENGINE ARE WHEN DRIVING APPROXIMATELY BETWEEN 20-45 MPH. I PURCHASED THIS VEHICLE NEW AND I KNOW HOW IT DROVE FROM DAY ONE, NOW IT DOES NOT DRIVE THE WAY IT DID. ACURA STATED THEY ARE AWARE OF THE PROBLEM BUT THEY DO NOT HAVE A SOLUTION FOR THE PROBLEM. ALL THE WORK WAS DONE UNDER WARRANTY WHICH IS FOUR YEARS OR 50,000 MILES. MY VEHICLE IS FEW THOUSAND MILES AWAY FROM BEING OUT OF MANUFACTURE WARRANTY AND I AM AFRAID MY VEHICLE WILL BREAK DOWN OR THE PROBLEM WILL GET WORST AND I WILL BE STUCK WITH A BROKEN CAR. ACURA ALSO STATED THERE IS A BULLETIN FOR THIS PROBLEM AND ACURA IS WORKING ON FINDING A SOLUTION.