NHTSA Complaint #10908129 — 2010 SUBARU OUTBACK

MY CAR HAS ONLY 108,650 MILES ON IT AND I WAS TOLD ON 9/19/16 THAT I NEED A NEW TRANSMISSION TORQUE CONVERTER. I GOT A SECOND A OPINION WHICH WAS THE SAME AS THE FIRST. MY CAR SHUDDERS, HESITATES AND STALLS WHEN COMING TO A STOP WHICH CREATES A SAFETY HAZARD. IT CREATES GREAT POTENTIAL FOR A REAR END COLLISION. IT STARTED OUT JUST DOING THIS RARELY AND IS HAPPENING MORE FREQUENTLY. THIS HAS BEEN HAPPENING FOR ABOUT TWO MONTHS. THE COST TO REPAIR IS $1521.24. WITH THIS LOW OF MILEAGE, I'M TOLD I SHOULD NOT BE HAVING THIS TYPE OF PROBLEM. SUBARU IS AWARE OF THE PROBLEM AS THEY HAVE ISSUED A SERVICE BULLETIN (16-90-13R). I RECEIVED NO NOTIFICATION FROM SUBARU AND ONLY FOUND OUT ABOUT THIS WHEN IT STARTED HAPPENING. I GOOGLED THE TERM "TRANSMISSION TORQUE CONVERTER" FOR 2010 SUBARU OUTBACK AND FOUND THIS TO BE A COMMON COMPLAINT. I FEEL THIS SUBARU SHOULD BE RECALLING VEHICLES WITH THIS PROBLEM AND FIXING IT. I BOUGHT MY CAR WHEN IT WAS TWO YEARS OLD AND IT ONLY HAD 57,000 MILES ON IT. I HAVE SINCE DRIVEN IT JUST OVER 50,000 MILES AND DON'T FEEL I SHOULD BE DEALING WITH A PROBLEM OF THIS SEVERITY.