NHTSA Complaint #10908050 — 2016 CHEVROLET CRUZE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10908050
Vehicle	2016 CHEVROLET CRUZE
Component	ELECTRICAL SYSTEM
Date of Incident	September 14, 2016
Date Filed	September 19, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

2016 CRUZE THE STEERING LOCKED AS I WAS MERGING INTO TRAFFIC WITH MY 16 YEAR DAUGHTER ALL ELECTRICAL SYSTEM WAS GOING OFF AND ON. AFTER A COUPLE OF MINUTES STEERING RELEASED AND RADIO SYSTEM CAME BACK ON AND WAS ABLE TO MAKE IT TO THE LOCAL DEALERSHIP. WE PURCHASED THIS CRUZE FOR MY 16 YR DAUGHTER AS HER FIRST CAR BUT FIND IT VERY UNSAFE. THIS PROBLEM IS A SAFETY HAZARD THIS PROBLEM NEEDS TO BE FIXED BEFORE SOMEBODY GETS SERIOUSLY INJURED OR KILLED. CHEVY NEEDS TO LOOK INTO THIS PROBLEM AND GET THIS FIXED. THIS HAPPENED 9/14/16 AND CAR IS STILL AT DEALERSHIP. SERVICE TECH CAN NOT FIGURE OUT WHAT IS WRONG WITH IT. HE WAS NOT EVEN ABLE TO DRIVE IT HIMSELF.

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