NHTSA Complaint #10908017 — 2011 HYUNDAI SONATA

DURING MY LAST SCHEDULED VEHICLE MAINTENANCE IN APRIL 2016, I EXPLICITLY COMMUNICATED MY CONCERNS TO THE HYUNDAI DEALER ABOUT MY ENGINE AND THE FACT THAT THE OIL LIGHT KEPT COMING ON WHEN I TRIED TO ACCELERATE AND WOULD GO OFF AS SOON AS I TOOK MY FEET OFF THE ACCELERATOR. I JUST FOUND OUT THROUGH LOCAL NEWS AND INFORMATION FROM ONLINE BLOGS THAT THIS WAS A SIGN OF ENGINE MANUFACTURING PROBLEMS ORIGINATING FROM HYUNDAI'S ALABAMA ENGINE MANUFACTURING PLANT. THE DEALER DID NOT INFORM ME THAT THE ENGINE IN MY VEHICLE WAS BEING RECALLED. INSTEAD, I WAS TOLD VIA THE MAINTENANCE REPORT THAT OIL LEVEL WAS LOW AND THERE WERE NO VISIBLE LEAKS. I HAVE RECEIPTS TO PROVE THAT I ADHERED TO ALL RECOMMENDED OWNER MAINTENANCE SERVICES AND HAVE BEEN DILIGENT ENOUGH TO SERVICE MY VEHICLE ACCORDING TO THE SERVICE SCHEDULE PRESCRIBED DURING VEHICLE PURCHASE. I HAVE STRONG REASONS TO BELIEVE HYUNDAI HAS NOT BEEN HONEST WITH ITS CUSTOMER. THIS BEING BECAUSE, RATHER THAN ELABORATE ON THE CAUSE AND SOLUTION TO THE PROBLEM (I.E. HYUNDAI SONATA 2011-2012 ENGINE RECALL), INFORMATION WAS DELIBERATELY WITHHELD FROM ME BY HYUNDAI. I NEVER RECEIVED A RECALL NOTICE FROM THE DEALER DESPITE PURCHASING THE VEHICLE FROM AN AUTHORIZED HYUNDAI PRE-OWNED VEHICLE DEALER. I'M EVEN MORE FRUSTRATED BECAUSE THIS RECALL WAS ANNOUNCED IN SEPTEMBER 2015, 4 MONTHS AFTER I PURCHASED MY VEHICLE UNDER WARRANTY AND PAID EXTRA TO HAVE EXTENDED WARRANTY COVERAGE ADDED ON MY VEHICLE. IT'S NOW 7 MONTHS AFTER THE RECALL ANNOUNCEMENT AND I STILL HAVE NOT RECEIVED NOTICE OF THE RECALL FROM HYUNDAI. AS OF TODAY, 3 WEEKS AFTER MY VEHICLE STALLED ON THE ON-401 HIGHWAY WHILST DRIVING AT APPROX. 100KM/HR., I HAVE NOT HEARD BACK FROM HYUNDAI. I HAD TO COAST MY VEHICLE TO THE OUTSIDE SHOULDER OF THE BUSIEST HIGHWAY IN NORTH AMERICA AT 9:00PM. 3 WEEKS ON, I HAVE NO VEHICLE, NO REPAIR TIMELINE AND NO RESPONSE FROM HYUNDAI