NHTSA Complaint #10908011 — 2011 BMW 528I

I JUST HAD FUEL SUPPLY PROBLEM WITH MY 2011 BMW 528I. MY WIFE DROVE THE VEHICLE TO WORK AND LEFT IT PARKED IN THE MORNING. WHEN SHE WANTED TO GO FOR LUNCH, THE CAR WOULD NOT START ALTHOUGH THE ENGINE CRANKED AND THE BATTERY WAS FINE. THE ONBOARD SYSTEM DISPLAYED THE FUEL SUPPLY WARNINGS MESSAGE. TRYING TO START THE CAR FOR A COUPLE OF HOURS WITHOUT ANY LUCK, WE HAD TO CALL IN AAA TO TOW THE CAR TO THE DEALER SHOP FOR REPAIR. AFTER A COUPLE OF HOURS STRUGGLING TO SET THE TRANSMISSION TO NETURAL, WE MANAGED TO GET THE CAR TO THE DEALER SHOP. RIGHT AFTER WE UNLOADED THE CAR FROM THE TOW TRUCH, IT STARTED TO WORK NORMALLY. WE LEFT THE CAR AT THE BMW SERVICE FOR DIAGNOSITIC. BUT AFTER TWO DAYS OF CHECKING, THEY COULD NOT FIND ANYTHING. EVERYTHING SEEMED NORMAL. THEY RECOMMENDED ME TO REPLACE THE BATTERY ALTHOUGH THEY DO NOT BELIEVE THE BATTERY WAS THE CAUSE. THE FUEL PUMP WAS JUST REPLACED A FEW MONTHS AGO. SO IT'S PROBABLY NOT THE CAUSE EITHER (CONFIRMED BY THE COMPLETE CHECK PERFORMED BY BMW DEALER SERVICE). IF IT'S DUE TO THE CONTROL MODULE AS MENTIONED IN ANOTHER CASE 10715571, IT'S A TERRIBLE FLAW THAT SHALL BE INVESTIGATED.