NHTSA Complaint #11012614 — 2011 BMW 528I

TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF HOUSTON NORTH (17730 NORTH FWY, HOUSTON, TX 77090 (281) 305-8901) STATED THAT THE MANUFACTURER HAD NOT SENT PARTS TO THE DEALER FOR THE RECALL REPAIR REMEDY. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE SERVICE MANAGER AT THE DEALER TO ORDER THE RECALL PARTS. THE CONTACT FELT THAT HE SHOULD NOT HAVE TO MAKE CALLS TO THE DEALER OR SERVICE MANAGER TO ORDER THE RECALL PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.