NHTSA Complaint #10907507 — 2002 PONTIAC GRAND PRIX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10907507
Vehicle 2002 PONTIAC GRAND PRIX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I HAVE A RECALL ON MY 2002 PONTIAC GRAND PRIX AND I HAVE CALLED A LOCAL DEALERSHIP TO GET IT FIXED BUT THEY SAID THAT THE PART IS ON BACK ORDER FOR MONTHS. I THEN TALKED TO PONTIAC CUSTOMER SERVICE AND THEY TOLD ME THAT I HAD TO WAIT FOR A SECOND LETTER FOR THE RECALL NOTICE. I TOLD THEM THAT I HAD RECEIVED IT ALREADY AND THEY STILL INSISTED THAT I HAVE TO WAIT FOR IT. I DRIVE 3 KIDS IN MY VEHICLE AND I CONSTANTLY WORRY ABOUT MY RECALL. IT IS THE RECALL ABOUT OIL DRIPPING ON THE EXHAUST MANIFOLD. ALSO MY HEAD LIGHTS ARE REALLY DIM. I LITERALLY CAN'T DRIVE AT NIGHT WITH MY HEAD LIGHTS.

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