NHTSA Complaint #10907330 — 2012 FORD FIESTA

CAR STALLS WHEN DRIVING, USUALLY WHEN FOOT IS TAKEN OFF GAS PEDAL, IE WHEN COMING TO A STOP. THOUGHT IT WAS BECAUSE OF A FAULT WITH THE AC COMPRESSOR (WHICH HAS BEEN A PROBLEM SINCE THE CAR WAS NEW). COMPRESSOR WAS REPLACED IN JULY AND CAR WAS STILL STALLING SO RETURNED TO DEALER ON 9/16/16 AND WAS TOLD IT WAS THE ELECTRONIC THROTTLE BODY FAILING. WAS TOLD IT WAS AN 'UNCOMMON' ISSUE. DID RESEARCH AND FOUND THE 'CUSTOMER SATISFACTION" (RECALL) OF OVER A MILLION FORD VEHICLES FOR THIS ISSUE, BUT OF COURSE NOT ANY FIESTA'S. HAVE JUST FOUND MULTIPLE COMPLAINTS FOR THE SAME VEHICLE AS MINE WITH THE SAME ISSUE. I WILL BE CONTACTING FORD DIRECTLY BUT BASED ON MY EXPERIENCE TRYING TO GET MY DEDUCTIBLE WAVED FOR THE AC REPAIR I DON'T EXPECT MUCH. THEY ARE THE WORST COMPANY FOR CUSTOMER SERVICE.