NHTSA Complaint #10907035 — 2016 TESLA MODEL X

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10907035
Vehicle 2016 TESLA MODEL X
Component SUSPENSION
Date of Incident
Date Filed
Mileage 5,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

HERE IS FURTHER PROOF THAT THERE IS A DESIGN AND/OR MATERIALS PROBLEM WITH TESLA'S SUSPENSIONS. THIS WAS POSTED TODAY ON THE OFFICIAL TESLA MOTORS FORUM. HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/MODEL-X-FRONT-SUSPENSION-FAILURE CONDENSED VERSION OF POST: YESTERDAY, I WAS PARKING MY MODEL X90D IN THE PARKING GARAGE AT WORK, I WAS MAKING A SHARP TURN AS I WAS BACKING INTO A PARKING SPOT (IN MANUAL MODE, NOT AUTOPARK), WHEN I HEARD A BANG AND MY STEERING BECAME STIFF. WHEN I TRIED MOVING THE CAR, IT FELT LIKE IT WOULDN'T WANT TO MOVE. WHEN I MOVED FORWARD, THE CAR FRONT PART FELT LIKE IT WAS LIFTED UP AN INCH OR SO. I STOPPED, GOT OUT, GOT ONTO MY KNEES AND CRAWLED UNDER THE FRONT SUSPENSION TO SEE WHAT WAS GOING ON. IT WAS OBVIOUS TO ME THAT THERE WAS A FRONT SUSPENSION FAILURE. THE WHEEL APPEARED TO CONTACT THE WHEEL WELL. I REFRAINED FROM MAKING ANY FURTHER MOVEMENT AS THE WHEEL WELL WAS ACTING AS A GIANT BRAKE ON THE TIRE. THIS MORNING, GOT A CALL FROM THE SERVICE CENTER, THEY CONFIRMED THAT THE DRIVER SIDE CONTROL ARM HAD CRACKED AND WAS BROKEN. . AS A PRECAUTION THEY ARE REPLACING THE CONTROL ARM ON THE PASSENGER SIDE TOO.. I AM SURPRISED THAT THE CONTROL ARM CRACKED AS THE FATIGUE CYCLES ON THE PART WOULD HAVE BEEN LOW. I THINK WHEN ONE IS MAKING AN EXTREME TURN, THE CONTROL ARM WILL BE MOST STRESSED AND IT APPEARS THE STRESS ANALYSIS DONE MAY NOT HAVE FULLY CAPTURED THE LOADS DURING THE EXTREME TURN. I WAS DRIVING AT LESS THAN 5 MPH WHILE REVERSE PARKING WHEN IT FAILED. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED IF THIS FAILURE OCCURRED AS I WAS ON AN EXPRESSWAY AT SPEED, TAKING A TURN/ON A CURVED EXIT RAMP, POSSIBLY MADE WORSE IF I WAS ON AUTOPILOT. PLEASE DO NOT GIVE TESLA ANY MORE BENEFIT OF THE DOUBT BUT INSTEAD TAKE IMMEDIATE ACTION TO PREVENT LOSS OF LIFE.

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