NHTSA Complaint #10905655 — 2014 JEEP GRAND CHEROKEE

I PUT THE CAR INTO PARK, AND AS I WAS EXITING THE CAR, AT A DEAD END ROAD IN MY NEIGHBORHOOD, I REALIZED THAT THE CAR WAS GOING IN REVERSE, AS I WAS HALF IN AND HALF OUT OF THE CAR. THE DOOR KNOCKED ME TO THE GROUND, AND THE CAR ALMOST RAN OVER MY FOOT. I GOT ABRASIONS ON SEVERAL AREAS OF MY BODY, SPRAINED MY KNEE, ELBOW AND MY HAND. MY GLASSES ALSO GOT RAN OVER AND WERE DESTROYED. THE CAR KEPT GOING IN REVERSE, AND HIT A CHAIN LINK FENCE BEFORE I COULD RUN TO CATCH UP TO IT. THE REAR HATCH DOOR IS ALL SCRATCHED, THE WINDOW SCRATCHED, THE LEFT REAR QUARTER PANEL IS DENTED AND SCRATCHED, INSIDE THE HATCH ON THE LEFT HAND SIDE OF THE FRAME IS SCRATCHED AND DENTED, THE LEFT REAR LIGHT IS BROKEN. I CALLED BROWN'S JEEP IN PATCHOGUE, NY AFTER RECEIVING THIS RECALL APPROX 8 WEEKS AGO, TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL FIXED, AND WAS TOLD BY THEM THAT EVERYONE WAS CALLING ABOUT THAT RECALL, AND I'D HAVE TO BE PUT ON A WAITING LIST FOR THE RECALL. I HAVEN'T HEARD A WORD FROM THEM SINCE. I FEEL AS THOUGH JEEP SHOULD PAY FOR ALL THE REPAIRS TO MY VEHICLE AND FIX THE RECALL ASAP, AS WELL AS PAY FOR NEW GLASSES FOR ME, AND GIVE ME A LOANER CAR UNTIL THE REPAIRS ARE COMPLETE. I ALSO THINK I SHOULD BE COMPENSATED FOR GETTING BANGED UP, ALTHOUGH I DIDN'T BREAK ANY BONES. IT WAS VERY SCARY. I GOT A POLICE REPORT AS WELL.