NHTSA Complaint #10905147 — 2016 FORD EXPLORER

2016 FORD EXPLORER SPORT - FULLY LOADED 3.5L ECO BOOST. WITHIN WEEKS OF BUYING WE NOTICED AN EXHAUST/SULFUR SMELL IN CABIN WHEN CLIMATE CONTROL ON AND FRONT + REAR AIR GOING WITH RECIRCULATE ON AS WELL. IT STARTED WHILE ACCELERATING/PASSING GEAR ON HILLS/GRADES BUT NOW DOES IT ALL THE TIME...EVEN WHEN STOPPED AT A RED LIGHT! WE HAVE TAKEN IT TO DEALER FOUR TIMES WHILE THEY HAVE HAD MY EXPLORER FOR OVER 50 DAYS TOTAL. DEALER WILL NOT ACKNOWLEDGE SMELL EVEN THOUGH WE HAVE TAKEN MULTIPLE TEST DRIVES WITH PORTABLE CARBON MONOXIDE READER SHOWING EXTREMELY HIGH LEVELS WITH SMELL PRESENT & RECORDING THE INCIDENTS AT THE SAME TIME (FORD TECH IN VEHICLE WITH US WITNESSING THE CO READER LEVELS). CORPORATE FORD ENGINEERS ARE DENYING AND DOWNPLAYING ODOR & CO READINGS. WE HAVE BEEN DEALING WITH THIS FOR OVER FOUR MONTHS - FORD HAS YET TO PROVIDE A LOANER BUT THEY WANT ME TO PICK UP MY CAR WHEN IT'S NOT REPAIRED BUT THEY DEEM "SAFE". QUITE A LIABILITY DON'T YOU THINK? WE ARE "EXTREME COMMUTERS" SO WE ARE IN OUR EXPLORER AT LEAST 15 HOURS A WEEK AND NOW EXPERIENCE MIGRAINES, DROWSINESS, BEING NAUSEOUS, AND MY WIFE IS CURRENTLY BEING TESTED FOR CANCER. PLEASE INCLUDE THE 2016 EXPLORER MODELS WITH YOUR INVESTIGATION SO MY FAMILY AND I CAN BE HEALTHY + SAFE WHILE DRIVING. WE IMPLORE THE NHTSA TO HELP US AND OTHERS WITH FAMILIES THAT FORD IS WILLFULLY EXPOSING CO POISON TO AND THEY ARE NOT ACTING TO REMEDY THIS SITUATION ON THEIR OWN WITH YOUR INTERVENTION. I INVITE FORD CEO'S ALONG WITH THEIR FAMILIES TO DRIVE MY CAR THAT THEY CLAIM IS 'SAFE' FOR A MONTH TO SEE HOW THEY FEEL BEING UNPROTECTED AND LAID BARE TO THEIR OWN CONTAMINANTS.