NHTSA Complaint #10904885 — 2004 TOYOTA 4RUNNER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10904885
Vehicle 2004 TOYOTA 4RUNNER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 199,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I TOOK MY VEHICLE TO FREEDOM TOYOTA IN HAMBURG, PA TO GET SERVICED AND THEY TOLD ME MY FRAME WAS RUSTED THAT BAD THAT IT WOULD NOT PASS INSPECTION, AND COULD NOT BE REPAIRED. THIS IS VERY UPSETTING, BECAUSE IT'S ONLY 12 YEARS OLD. I HAVE A 1998 TOYOTA 4RUNNER PREVIOUSLY AND THAT WAS 14 YEARS OLD BEFORE I GOT RID OF IT WITH 324,000 MILES. THE BUMPERS WERE KNOWN TO RUST OUT ON THOSE, AND THE FRAME WAS RUSTED ON THAT ONE ALSO, BUT NOT AWARE OF THE EXTENT. I CAN ONLY HOPE THAT TOYOTA WILL REPLACE MY FRAME, OTHERWISE I WILL NEVER BUY ANOTHER TOYOTA AGAIN. THE SERVICE GUY, NICKY AT FREEDOM TOYOTA SAID THAT HE DIDN'T KNOW IF THERE WOULD BE A RECALL ON THE 04 TOYOTA 4RUNNERS OR NOT. I HAVE TWO YOUNG CHILDREN AND I ONLY HOPE THAT NOTHING HAPPENS TO ME OR MY CHILDREN DUE TO DRIVING IT WITH A RUSTED FRAME UNTIL I CAN GET A NEW VEHICLE OR GET MY FRAME REPLACED BY TOYOTA.

Related Complaints for the 2004 TOYOTA 4RUNNER

Other STRUCTURE:BODY Complaints

#11707650 What component or system failed or malfunctioned, and is it available for inspection upon request? Response: Frame, ...
#11679499 2004 Toyota 4Runner SR5 - Frame rust: currently not drivable due to complete breakage from the rust. Driving 2 hours ...
#11669616 Frame rust. Huge problems on the 4th gen 4runners. Can't believe there's not a recall on this issue.
#11645055 The undercarriage is full of rust that the repair shop will not test drive or fix due to the issue. No warnings.
#11641362 Extensive frame rust to the point of structural failure. Cannot support weight or force.

Recent Complaints for the 2004 TOYOTA 4RUNNER

#11707650 AIR BAGS What component or system failed or malfunctioned, and is it available for inspection upon request? Response: Frame, ...
#11707650 SUSPENSION What component or system failed or malfunctioned, and is it available for inspection upon request? Response: Frame, ...
#11684174 UNKNOWN OR OTHER The body frame on this vehicle is almost completely rushed out. I don’t know what to do. If I should have the frame r...
#11683937 STRUCTURE:FRAME AND MEMBERS The contact owns a 2004 Toyota 4Runner. The contact stated that while the vehicle was in for service, the independent...
#11681545 STRUCTURE The contact owns a 2004 Toyota 4-Runner. The contact stated that the frame was severely rusted. The vehicle was not d...
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