NHTSA Complaint #10903571 — 2011 HONDA CIVIC

ON SEVERAL OCCASIONS, WHILE MY DAUGHTER WAS DRIVING AT NORMAL SPEED OF TRAFFIC ON THE HIGHWAY, AS WELL AS ON STREETS, THE CAR SIMPLY SHUTS OFF. THIS OCCURS REGARDLESS OF THE LEVEL OF FUEL, EVEN WHEN IT IS FULL. THE CAR HAS BEEN SERVICED AND MAINTAINED PER RECOMMENDATIONS BY HONDA. IT IS NOT A BATTERY ISSUE. AFTER A FEW MINUTES, THE CAR IS ABLE TO START AGAIN. IT IS VERY SCARY WHEN IT HAPPENS. MY DAUGHTER TOOK THE CAR TO A HONDA DEALERSHIP AND AT FIRST THEY DID NOT FIND ANYTHING WRONG SO THEY "RELEASED" IT BACK TO HER. UNFORTUNATELY, IT STALLED OUT AGAIN WHILE SHE DROVE IT SO SHE BROUGHT IT BACK TO THE DEALERSHIP. THEY HAVE SINCE BEEN ABLE TO REPLICATE THE "STALL OUT"THEMSELVES BUT HAVE NOT BEEN ABLE TO FIND THE CAUSE. THEY HAVE BEEN IN CONTACT WITH HONDA ENGINEERS TO INVESTIGATE, BUT IT IS UNCLEAR IF THEY HAVE RULED OUT A DEFECTIVE FUEL LEVEL SENSOR, IGNITION PROBLEM,OR ELECTRICAL PROBLEM OR OTHER ISSUE. THEY HAVE HAD THE CAR FOR THREE WEEKS.