NHTSA Complaint #10903548 — 2009 CHEVROLET TRAVERSE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10903548
Vehicle	2009 CHEVROLET TRAVERSE
Component	STEERING
Date of Incident	August 31, 2016
Date Filed	September 4, 2016
Mileage	84,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

A PERIODIC FAILURE OF THE POWER STEERING HAD OCCURRED FROM WHEN THE VEHICLE WAS NEW. SOMETIMES 2 TO 3 TIMES A MONTH BUT SOMETIMES NOT FOR SEVERAL MONTHS. DEALER "UNABLE TO DUPLICATE PROBLEM. BRING IT IN WHEN IT IS DOING IT". ONLY LASTED THROUGH 1 TO 2 TURNS AND THEN IT WAS FINE. IT HAS DONE THIS SENSE NEW. A MONTH AGO IT STARTED DOING THIS ALL THE TIME. 8 OUT OF 10 TURNS YOU WOULD LOOSE STEERING. MY WIFE RAN OFF INTO THE GUTTER SEVERAL TIMES. I TOOK IT TO A LOCAL TRUSTED REPAIR SHOP AND WAS TOLD THERE HAVE BEEN HUNDREDS OF COMPLAINTS REGARDING THIS SAME PROBLEM AND G.M HAS NOT ADDRESSED IT. REPAIR COST $900.00 . I LOOKED ON-LINE AND IT WAS TRUE. THERE IS EVEN A CLASS ACTION SUIT FILED DUE TO THIS ISSUE. (MAINLY AT LOW SPEED TURNS BUT NOT ALWAYS).

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