NHTSA Complaint #10903418 — 2010 RAM 1500

THE HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) ACTUATOR GEARS ON MY VEHICLE HAVE BROKEN, RESULTING IN THE INABILITY TO FULLY CONTROL THE HVAC FUNCTIONS. THERE WAS A K17 RECALL FOR MODELS: 2009-2010 (DS) RAM TRUCK (1500 SERIES) 2010 (DJ) RAM TRUCK (2500 SERIES), 2010 (D2) RAM TRUCK (3500 SERIES) NOTE: THIS RECALL ONLY APPLIED TO THE ABOVE VEHICLES BUILT THROUGH MAY 22, 2010 (MDH 05222010). MY VEHICLE IS 2010 AND WAS MADE AFTER MAY 22 (I BELIEVE IN JULY) I THINK THIS RECALL SHOULD APPLY TO ALL 2010 RAM 1500 VEHICLES AS MINE IS AFFECTED BUT CURRENTLY NOT INCLUDED IN THE RECALL. TO CORRECT THIS CONDITION, ALL INVOLVED VEHICLES MUST HAVE UPDATED HVAC CONTROL HEAD SOFTWARE INSTALLED AND THE MODE DOOR ACTUATORS MUST BE TESTED AND REPLACED AS REQUIRED. HOW CAN I HAVE MY 2010 VEHICLE INCLUDED IN THE RECALL TO REPAIR THIS KNOWN PROBLEM.