NHTSA Complaint #10902967 — 2010 FORD SUPER DUTY

I WAS DRIVING 75 MPH IN HEAVY TRAFFIC ON INTERSTATE 69 BETWEEN SHEPPARD AND CLEVELAND TEXAS AND THE VEHICLE STALLED AND DIED IN THE INSIDE LANE. WHEN I TRIED TO RESTART THE VEHICLE IT WAS FLASHING A GREEN WRENCH AND WOULD ONLY RESTART IN A REDUCED POWER MODE. FORD DEALER DIAGNOSED PROBLEM AS CRANK CASE OVERFILLED BY 13 QUARTS DUE TO FAILED HPFP. THIS WAS A NEW FORD ENGINE WITH ONLY 13,000 MILES ON IT WITH A 24 MONTH UNLIMITED MILEAGE WARRANTY. DEALER ADVISED THAT FORD WILL COVER HPFP REPLACEMENT BUT WILL VOID BALANCE OF WARRANTY IF I DO NOT PAY $7,000 TO REPLACE ALL OTHER FUEL INJECTION SYSTEM COMPONENTS. FORD BASES DETERMINATION ON UPLOADED PHOTOS FROM DEALER THAT THEY CLAIM SHOW EVIDENCE OF "RUST" WHICH THEY CLAIM INDICATES FUEL CONTAMINATION. THEIR PHOTOS WERE OF THE HPFP STRAIGHT OFF THE TRUCK AND COVERED WITH DEISEL. AND WHAT THEY CLAIM IS RUST IS ACTUALLY LIGHT REFRACTION OF THE DEISEL (PHOTO LABELED HPFP WITH DEISEL) I WITNESSED BOTH THE REMOVAL AND THE PHOTOGRAPHY OF THE PUMP. AT THAT TIME I ASKED THAT THE DEISEL BE WIPED OFF BEFORE THE PHOTOS BUT WAS TOLD THAT THAT WAS NOT ALLOWED. I RETURNED TO THE DEALER THE NEXT DAY AND RETRIEVED THE PUMP FOR INDEPENDENT TESTING FOR RUST AND TOOK PHOTOS AFTER WIPING OFF THE DEISEL. PHOTO LABLELED WITHOUT DEISEL FORD RECOMMENDED VERBALLY THAT I CHECK TO SEE IF MY AUTO INSURANCE COVERS CONTAMINIATED FULE BUT THEN REFUSED TO GIVE ME ANYTHING IN WRITING, INSTEAD REFERRING ME TO FORD OGC REVEIWING THE INTERNET I SEE THAT THIS IS NOT AN ISOLATED EVENT. THESE BOSCH HPFP HAVE BEEN FAILING FOR YEARS. IT IS A DISGRACE THAT FORD IS EXTORTING - COERCING ME TO PAY FOR THE BALANCE OF THE INJECTION SYSTEM WHILE ACCEPTING RESPONSIBILITY FOR THE FAILED HPFP. HOW DOES THAT HAPPEN?