NHTSA Complaint #10899861 — 2000 ACURA TL

MY TRANSMISSION FAILED DUE TO OVERHEATING AS DESCRIBED IN ACURA SAFETY RECALL CAMPAIGN P39. I'VE HAD THE THIS DIAGNOSED AT ACURA RENO, THE MAINTENANCE MANAGER HAS FOUND THE DESCRIBED CONDITION PRESENT IN MY TRANSMISSION. HE AGREES HE HAS FOUND THE HEAT DISCOLORATION AND SYMPTOMS DESCRIBES IN THE WARRANTY AND THE ORIGINAL SAFETY RECALL. HE IS DECLINING SERVICE BASED ON THE SERVICE RECORDS OF THE TRANSMISSION FLUIDS, HE STATES TANS FLUID NEEDS TO SHOW SERVICE RECORDS WITH EVERY 50,000 MILE THIS IS UNTRUE BASED ON THE OWNERS MANUAL INFORMATION. MINE MEET AND EXCEED ACURA RECOMMENDATIONS. THEY HAVE CONFIRMED THIS WITH THE SERVICE CENTER THAT SERVICED THE CAR IN MARYLAND. AT THIS POINT THEY ARE DOING EVERYTHING THEY CAN TO NOT HONOR THE REPAIR. SAFETY RISK: NHTSA RECALL NUMBER: 04V-176 GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH. REMEDY: ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE.I'M SPEAKING TO A [XXX] AT ACURA RENO [XXX] MY CASE NUMBER WITH ACURA IS [XXX] MY VIN IS [XXX] THIS FAILURE OCCURRED ON HWY 80 EAST BOUND JUST BEFORE DONNER SUMMIT IN CALIFORNIA. I NOTICED A STRONG ODOR AND SMOKE THEN THE TRANSMISSION LOST ENGAGEMENT. I HAD THE VEHICLE TOWED TO RENO NV THAT WAS THE CLOSET TOWN WE ARE FROM COLORADO ON SUMMER VACATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR