NHTSA Complaint #11388303 — 2000 ACURA TL

TL* TAKATA RECALL. THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED APPLE VALLEY HONDA (400 HIGHLINE DR, EAST WENATCHEE, WA 98802) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT WAS REFERRED TO CARTER ACURA (21515 HWY 99, LYNNWOOD, WA 98036) AND WAS INFORMED THAT THE PART WAS AVAILABLE. THE CONTACT STATED THAT THE DEALER WAS LOCATED 130 MILES AWAY AND SHE WAS 82 YEARS OLD AND WAS UNABLE TO DRIVE THAT FAR TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT SHE WOULD RECEIVE A CALLBACK HOWEVER, THE CONTACT HAD NOT RECEIVED THE CALLBACK. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.