NHTSA Complaint #10899844 — 2007 FORD MUSTANG

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10899844
Vehicle	2007 FORD MUSTANG
Component	VISIBILITY/WIPER
Date of Incident	July 1, 2016
Date Filed	August 31, 2016
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

APPROXIMATELY 1 YEAR AFTER PURCHASE (NEW 2007 MUSTANG CONVERTABLE), THE ORIGINAL REAR VIEW MIRROR WAS REPLACED WITH AN OEM PART #6U5Z17700BA. A FEW YEARS AFTER DEALER INSTALLATION, IT BEGAN TO VIBRATE VERY BADLY; HOWEVER, THE DEALER STATED THEY COULD NOT STOP THE VIBRATION. APPROXIMATELY 2 MONTHS AGO, WHILE MY WIFE WAS DRIVING THE CAR, UPON A SMOOTH ASPHALT ROADWAY, THE CLIP THAT HOLDS THE MIRROR ONTO THE WINDSHIELD BRACKET, SEPARATED AND THE MIRROR FELL OFF THE WINDSHIELD AND DANGLED BY THE WIRING CONNECTION. I HAVE ATTEMPTED TO REATTACH THE CLIP TO THE MIRROR, USING SUPERGLUE OR JB WELD; HOWEVER, THE REPAIR DOES NOT LAST MORE THAN 2 OR 3 WEEKS. THE DEALERSHIP BODY SHOP STATED THE MIRROR CANNOT BE REPAIRED, BECAUSE THE RETAINING CLIP CANNOT BE PERMANENTLY REJOINED TO THE MIRROR.

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