NHTSA Complaint #11616860 — 2007 FORD MUSTANG

The contact owns a 2007 Ford Mustang. The contact received two unknown recall repair notifications for the driver’s and the passenger’s frontal air bags. The vehicle was taken to the dealer and the unknown recall repairs were performed. The contact stated that when the vehicle was picked up from the dealer, the horn and the radio were inoperable. The vehicle was taken back to the dealer and the contact was informed that the vehicle could not be inspected for 8–16 weeks. In addition, the contact was informed that dealer appointments were booked. The contact stated that he recently contacted the dealer again; however, the dealer denied performing any recall repairs on the vehicle. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.