NHTSA Complaint #10899339 — 2010 BUICK ENCLAVE POWER TRAIN

Complaint Details

ODI Number	10899339
Vehicle	2010 BUICK ENCLAVE
Component	POWER TRAIN
Date of Incident	August 12, 2016
Date Filed	August 29, 2016
Mileage	106,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

OUR TIMING BELT NEEDS TO BE REPLACED AT ABOUT 106,000 MILES. THERE IS A SERVICE BULLETIN EXTENDING SPECIAL COVERAGE FOR THIS ISSUE FOR THE 2009 MODEL YEAR. TO MY UNDERSTANDING, THERE WERE NO CHANGES MADE TO THE DESIGN FOR 2010, BUT COVERAGE IS NOT EXTENDED FOR 2010 MODEL YEARS. THIS IS A SAFETY ISSUE BECAUSE THE CAR COULD STOP RUNNING IN THE MIDDLE OF THE HIGHWAY IF THE TIMING CHAIN BRAKES WHILE DRIVING. THERE SEEMS TO BE SEVERAL COMPLAINTS ABOUT THIS ISSUE ON LINE. I CALLED BUICK/GM FOR ASSISTANCE, BUT THAT WAS NOT SATISFACTORY.

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