NHTSA Complaint #10899224 — 2011 FORD FIESTA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10899224
Vehicle	2011 FORD FIESTA
Component	STEERING
Date of Incident	August 24, 2016
Date Filed	August 29, 2016
Mileage	17,782 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

CLUNK CLUNK NOISE WHEN TURNING WHEEL FORWARD & BACKWARDS, WHEN MOVING. THIS WAS VERIFIED WITH DEAN SELLER DEALER. ADVISED THAT STEERING WHEEL SHAFT NEEDED TO BE REPLACED. VEHICLE HAD 17,782 MILES. REPORTED TO FORD MOTOR 8/24/16. RECEIVED CASE #CAS-10397672. NO HELP FROM FORD, EVEN THOUGH I SUGGESTED A DEFAULTED PART WAS INVOLVED. THEY CLOSED CASE, WITH NO SATISFACTION FROM MFG. OR DEALER.

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