NHTSA Complaint #10899181 — 2015 RAM 1500

ON 8/11/2016TRUCK STALLED/SHUT OFF WHILE DRIVING ON A HIGHWAY; WAS ABLE TO RESTART IN ATTEMPTS TO MAKE IT HOME. THE TRUCK CONTINUED TO ACT UP AND LOW COOLANT LIGHT APPEARED APPROXIMATELY 5 MILES DOWN THE HIGHWAY. TRUCK WAS TOWED FROM HIGHWAY LOCATION TO LOCAL FORD/CHRYSLER DEALERSHIP WHO LOOKED OVER AND STATED WAS A GALLON LOW ON COOLANT AND TO "WATCH." UPON RESEARCH ONLINE AND OTHERS HAVING ISSUE CHECKED THE EGR WHICH WAS SATURATED, RETURN BACK TO DEALERSHIP ON 08/18/2016 FOR REPAIR WITH ENGINE WARRANTY BUT INFORMED THIS WOULD NOT BE COVERED AS IT WAS A BASIC COMPONENT. CALLED DODGE WHO STATED SAME INFORMATION NON-COVERAGE OF ENGINE WARRANTY, AS IS A BOLT ON ITEM (ALTHOUGH IT RELATED TO ENGINE, IN FACT ONE EMPLOYEE WAS SHOCKED IT WAS NOT COVERED UNDER ENGINE). FURTHER DISCUSSION THEY'D PAY HALF MINUS TAX AND TESTING, LEAVING A 840.72 SHOP BILL ON A 2015 TRUCK, WHICH WE PAID AND TRUCK RETURNED ON 08/26/2016.