NHTSA Complaint #10899120 — 2015 GMC YUKON

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10899120
Vehicle	2015 GMC YUKON
Component	STEERING
Date of Incident	January 6, 2016
Date Filed	August 29, 2016
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

VEHICLE STEERING SHAFT CLICKS AND POPS WHEN WHEEL IS TURNED, AS IF STEERING SHAFT IS BINDING. HAPTIC FEEDBACK IS FELT IN THE STEERING WHEEL DURING EACH INSTANCE OF A CLICK OR POP. DEALERSHIP REPLACED STEERING SHAFT BEARING, RETAINER SPRING, AND SEAT AND PROBLEM HAS RETURNED. ONLINE FORUMS HAVE SHOWN NUMEROUS OTHER GM OWNERS EXPERIENCING THE SAME PROBLEM. SOME HAVE REPORTED STEERING WHEEL LOCATION SENSOR IS CATCHING. OTHERS HAVE REPORTED ENTIRE STEERING SHAFT MUST BE REPLACED AND CLAIM IT IS ON NATIONAL BACK ORDER. THIS IS NOT ONLY A NUISANCE, BUT CREATES CONSTERNATION OVER SAFETY OF STEERING. ISSUE SHOULD BE INVESTIGATED FOR POSSIBLE SAFETY RECALL.

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