NHTSA Complaint #10898699 — 2015 VOLVO V60

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number 10898699
Vehicle 2015 VOLVO V60
Component ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

VOLVO CLEARLY RATES THE V60 FOR TOWING. HOWEVER VOLVO DOES NOT SELL THEIR TOWING HITCH AND ELECTRONICS MODIFICATIONS IN THE UNITED STATES. THIS IS CONCERNING AS THEIR HITCHES ON ALL OTHER CARS INTERACT WITH THE VEHICLE STABILITY CONTROL SYSTEMS TO ALTER ITS BEHAVIOR WHEN TOWING. FURTHER THEIR EUROPEAN HITCH DOES NOT END UP UNDER THE REAR BUMPER ENERGY ABSORPTION STRUCTURE LIKE ALL OF THE AFTER MARKET ONES AVAILABLE (LIMITING THE EFFECTIVENESS OF THE ENERGY ABSORPTION ABILITY IN A REAR IMPACT. THEIR DEALERS HAVE NO RECOMMENDATION TO MAINTAIN A SAFE VEHICLE WHILE TOWING AND YET VOLVO CLAIMS A TOWING CAPACITY. I'VE ALSO CONTACTED VOLVO VIA THEIR CUSTOMER SUPPORT LINE AND THEY HAVE NO ANSWER FOR HOW TO SAFELY TOW AS WELL AS EMAILING THEM AND GETTING NO RESPONSE.

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