NHTSA Complaint #10898488 — 2016 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10898488
Vehicle 2016 FORD EXPLORER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 11,600 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ND

Consumer Description

2016 FORD EXPLORER XLT WITH 11,600 MILES. EBT ISSUE? DRIVING TO WORK ON A CITY STREET GOING ABOUT 35 MPH JUST BEFORE 8AM ON 08/25/2016 AND VEHICLE LOST POWER. VEHICLE SLOWED WAY DOWN AND I FELT A JERK/LURCH. MAY HAVE BEEN HIT FROM BEHIND BUT THE OTHER VEHICLE DID NOT STOP. ENGINE WAS STILL ON AND THE WRENCH INDICATOR CAME ON AND A MESSAGE APPEARED "SEE MANUAL" OR "SEE DEALER", I CAN'T REMEMBER WHICH.TRIED ACCELERATING AND VEHICLE WOULD NOT INCREASE SPEED. THE VEHICLE MOVED VERY SLOWLY, MAYBE 5MPH? LUCKILY I WAS ON AN OVERPASS, IN THE RIGHT LANE, AND GOING DOWN THE OVERPASS TO GET THE VEHICLE INTO A HOTEL DRIVEWAY THAT WAS AT THE BOTTOM OF THE OVERPASS. HAD THE VEHICLE TOWED TO THE LOCAL FORD DEALERSHIP. WAITING TO HEAR BACK FROM THE DEALER. READING OTHER COMPLAINTS ABOUT THIS SAME ISSUE AND AGREE THIS IS A SERIOUS DEFECT. LUCKILY THE TRAFFIC WAS NOT BAD BECAUSE THIS COULD HAVE HAD A MUCH WORSE OUTCOME. WE PURCHASED THIS VEHICLE TO HAUL OUR YOUNG KIDS AND TO SUDDENLY LOSE POWER WITHOUT WARNING IS EXTREMELY DANGEROUS TO MY FAMILY AND OTHER DRIVERS.

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