NHTSA Complaint #10898374 — 2016 FORD EXPLORER

800 MILES FROM HOME ON A CITY STREET IN MCCALL ID, THE WRENCH SYMBOL APPEARED AND OUR 2016 EXPLORER WENT INTO LIMP MODE. WE WERE TOWED TO KENDALL FORD, MERIDIAN ID WITH THE DIAGNOSIS OF A DEFECTIVE THROTTLE BODY. WE WERE GIVEN A RENTAL CAR TO HEAD BACK HOME AS THE PART WAS ON BACK ORDER ACROSS THE COUNTRY. SEVENTEEN HOURS LATER THE DEALERSHIP CALLED AND A PART HAD BEEN FOUND. WE RETURNED AND PICKED UP OUR EXPLORER BUT TODAY DO NOT HAVE 'PEACE OF MIND' THAT THIS WILL NEVER HAPPEN AGAIN. OUR GREATEST FEAR IS THE NEXT TIME WE COULD BE ON A BUSY FREEWAY AND CAUSE A SERIOUS ACCIDENT OR DEATHS WHILE 'LIMPING' TO THE SHOULDER OR EXIT. WE TRULY BELIEVE THAT EVERY FORD EXPLORER OWNER WHO GOES THROUGH THIS DEFECTIVE ETB REPLACEMENT HASSLE SHOULD BE OFFERED AN EXTENDED WARRANTY AGREEMENT. THE 2009-2013 FORD OWNERS(1,600,000 OF THEM) WITH THROTTLE BODY FAILURES RECEIVED WARRANTY COVERAGE FOR 10 YEARS OR 150,000 MILES. WE 2016 EXPLORER OWNERS DESERVE THAT SAME OFFER- IT IS THE DECENT THING TO DO.