NHTSA Complaint #10898208 — 2012 FORD FOCUS

I PURCHASED THIS CAR USED IN MAY OF 2015.. I IMMEDIATELY NOTICED THE CAR RUNNING SHAKY AND ATTRIBUTED THAT TO BAD FUEL. IT WAS INTERMITTENT AND WOULD COME AND GO. MAY 2016, MY HUSBAND, SON AND I ARE TRAVELING TO HIS TRACK CHAMPIONSHIP AND WERE STOPPED AT A RED LIGHT. THE LIGHT TURNED GREEN AND MY HUSBAND STEPPED ON THE GAS TO ACCELERATE. THE CAR JERKED US ALL FORWARD HARD AND WOULD NOT ACCELERATE WITH CARS HONKING BEHIND US. WE HAD A MESSAGE 'TRANSMISSION MALFUNCTION SERVICE NOW'. HE CALLED A FORD SERVICE CENTER AND WAS TOLD MY TRANSMISSION WAS UNDER TWO SEPARATE RECALLSCAR FAX REPORT SHOWN AT THE DEALERSHIP). WE HAD THE CAR TOWED TO THE FORD SERVICE CENTER. THEY EXPLAINED THAT THERE ARE THREE STEPS TO TRY TO GET THIS CORRECTED. THEY PERFORMED THE FIRST STEP WHICH WAS TO REPROGRAM THE TRANSMISSION CONTROL MODULE. I WAS DRIVING TO WORK THE NEXT DAY AND PULLING OUT INTO A BUSY INTERSECTION. MY CAR JERKED ME FORWARD HARD AND DOESN'T ACCELERATE AND I AM FACING TRAFFIC FROM BOTH DIRECTIONS. I CREPT OUT SLOWLY, SHUDDER, SHAKE, SHUDDER SHAKE AND NARROWLY MISS A COLLISION FROM BOTH DIRECTIONS AND HAD THE SAME MESSAGE 'TRANSMISSION MALFUNCTION SERVICE NOW'. I HAD MY CAR TOWED FOR THE SECOND STEP OF THE RECALL. THE SECOND STEP IS TO REPLACE THE TRANSMISSION CONTROL MODULE. I AM PULLING OUT OF A LOCAL STORE AND AGAIN MY CAR JERKS ME FORWARD HARD AND FAILED TO ACCELERATE WITH A LOGGING TRUCK COMING UPON THE DRIVER'S SIDE OF MY CAR. ONCE AGAIN, I NARROWLY ESCAPE ANOTHER COLLISION. THIRD STEP OF THE RECALL WHICH WAS TO CLEAN THE CLUTCHES. I GOT THE CAR BACK AND A WEEK LATER. AGAIN, MY CAR JERKED US BOTH FORWARD HARD AND WOULDN'T ACCELERATE. MY SON IS YELLING 'MOM, GET GOING THEY ARE GOING TO HIT US' AS HE IS LOOKING BACK AT A CAR THAT ALMOST HIT US FROM BEHIND WHILE MY CAR FAILS TO ACCELERATE.