NHTSA Complaint #10897775 — 2010 MAZDA CX-9

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10897775
Vehicle 2010 MAZDA CX-9
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 97,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I'VE OWN MY 2010 CX-9 SINCE NEW, AT 96K MILES THE BOLT MOUNT FOR THE HATCH BACK POWER LIFT RIPPED OUT OF THE SHEET METAL OF THE HATCH WITH A PIECE OF METAL AND BOLT FLYING. I USE THE CAR ONLY FOR PRIVATE USE AND NO HEAVY DUTY USAGE. BOLT LOOKED RUSTED (SORRY I THROUGH IT AWAY). THE MAZDA DEALER TELLS ME THAT IT IS A VERY UNCOMMON OCCURRENCE, AND THAT IS NOT COVERED BY MAZDA. I SEE IN BLOGS THAT IT IS NOT THAT UNCOMMON. THE BOLT AND METAL BREAKING MAY CAUSE GLASS BREAKAGE OR DAMAGE TO SOMEONE WHILE THE DOOR IS BEING OPENED. SEE: HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/12710/MAZDA/CX-9/MAZDA-CX-9-POWER-LIFT-GATE-PROBLEM HTTP://WWW.MAZDAS247.COM/FORUM/SHOWTHREAD.PHP?123815687-CX9-POWER-TAILGATE-ISSUES

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