NHTSA Complaint #10896686 — 2011 BUICK REGAL

I WAS DRIVING DOWN THE HIGHWAY WITH MY GRANDCHILDREN. I WAS GOING 50 MILES AN HOUR AND ALL OF A SUDDEN NO WARNING THE CAR LIKE STALLED AND REDUCED ENGINE POWER LIGHT CAME ON . CAR STALLED AND I STARTED IT BUT WOULDN'T LET ME GO ANYWHERE! IT WAS DANGEROUS AND COULD HAVE GOTTEN US KILLED! I CALLED GM TO REPORT IT FOR A SAFETY RECALL. I HAD TO PAY $120 FOR A TOW. TOOK TO BUICK DEALER IT WAS A SCREW THAT WASN'T TORQUE RIGHT ON THE TIMING CHAIN. I HAD TO PAY $500 . I SHOULDN'T HAD TO PAY ANYTHING. NOW I NO LONGER HAVE THE CONFIDENCE IN THE NAME OR MY CAR. IT RUNS ROUGH AND IT STARTS TERRIBLE SHAKY. ONLY 50,000 MILES ON IT. CAN YOU IMAGINE BEING ON A HIGHWAY AND YOUR CAR STALLS. THANK GOD NO ONE WAS BEHIND ME. I HAVE RECEIPTS FROM TOW COMPANY AND THE BUICK DEALER BUT THEY WOULD NOT GIVE ME THE PAPERS TO MY VEHICLE. THAT HAD EXACTLY WHAT THEY DID. SO ON MY RECEIPT IT SAYS MISCELLANEOUS! THEY REFUSED TO GIVE ME ANYTHING ELSE. MY CAR HAS 54,000 SOME MILES. MY WARRANTY EXPIRED IN FEBRUARY 2016 ONLY HAD THE CAR A LITTLE OVER A YEAR. FOR SOME REASON I COULD NOT PUT THE MILEAGE BELOW.